1. Introduction Nexora Network is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our Minecraft server, website, store, and related services.
2. Information We Collect
- Account Data: Your Minecraft username, UUID, and linked Discord or website accounts.
- Communication Data: Messages sent through our Discord, Minecraft chat, support tickets, and feedback forms.
- Purchase Data: When using our store, we may collect your email address and purchase history via our third-party store provider.
- Usage Data: Server logs, IP addresses, and interactions to maintain security and optimise gameplay.
3. How We Use Your Data
- To maintain and operate our server and services.
- To process donations and purchases.
- To communicate with users regarding bans, reports, or appeals.
- To detect, investigate, and prevent fraudulent or harmful behaviour.
- To improve user experience based on gameplay and feedback.
4. Data Sharing We do not sell or rent your personal information. We may share limited data with trusted partners only as necessary for service delivery (e.g., payment processors, server hosting providers). All partners are GDPR compliant.
5. Cookies and Tracking Our website may use cookies to track anonymous usage data, improve navigation, and remember user preferences. You may disable cookies via your browser settings.
6. Data Retention We retain your data only as long as needed for service operation, legal compliance, or moderation purposes. Players may request deletion of their data, except where necessary for community safety or legal obligations.
7. Your Rights Under UK and EU law (including GDPR), you have the right to:
- Access the personal data we hold about you
- Request corrections or deletion
- Object to certain processing
- File a complaint with a data protection authority
8. Children's Privacy Our services are not intended for users under the age of 13. If we discover we have collected data from a child under 13, we will delete it promptly.
9. Changes to This Policy We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes implies acceptance.
10. Contact Us For questions or concerns about your data or this policy, please contact us via our official Discord or email us at system.nexoranetwork@gmail.com.
